Hotel Jeanne D'Arc - Lourdes

1 Rue Alsace Lorraine, Lourdes, France, 65100show map
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Rooms and Guests
2Guests1room
Highlights
8
FabulousBased on  55 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in France

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Overview

Jeanne D'Arc Hotel is a 4-star venue placed about 14 km from Hautacam.

The property is 10 minutes' walk from center of Lourdes. Such tourist places as a museum and a basilica are fairly close by.

The hotel lies within a 15-minute walk of Lourdes train station. A 20-minute drive will take you to Tarbes Ossun Lourdes airport.

Rooms

There are 205 soundproof rooms fitted with satellite TV, an individual safe, a closet, a trouser press and a private toilet. Some rooms at Jeanne D'Arc Hotel have a view over the mountain. They feature bathrooms with a bathtub, a hairdryer and slippers.

Eat & Drink

Guests can have breakfast in the dining room every morning. Serving an array of dishes, New Orleans Cafe and Cafe Au Roi Albert are 150 meters away.

A continental breakfast is served at the price of EUR 10 per person per night. 

Services

Multilingual staff provides guests with 24-hour front desk, laundry and dry cleaning.

Internet

Wireless internet is available in the entire hotel for free.

Guest Parking

Private parking is possible on site at EUR 10 per day.

Number of rooms:   205.

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Facilities
Wi-Fi
Parking

EUR 10 per day

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Fitness/ Gym

Exercise gym

TV

Flat-screen TV

Elevator

Lift

Sports & Fitness

  • Exercise gym

Services

  • Dry cleaning
  • Shops/Commercial services

Dining

  • In-room breakfast
  • Bar/ Lounge area

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Room view

  • Mountain view
  • Pool view

Room features

  • Air conditioning
  • Heating
  • Mini-bar
  • Terrace

Media

  • Flat-screen TV
  • AM/FM alarm clock

Room decor

  • Parquet floor
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Good to know
Check-infrom 16:00-22:00FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Nearby
  • Restaurants
  • City landmarks
House of Sainte BernadetteHouse of Sainte Bernadette400 ft
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Brasserie le CarrefourBrasserie le Carrefour500 ft2 Avenue Peyramale
Cafe VersaillesCafe Versailles500 ft11 Aveue du Paradis
Cafe Au Roi AlbertCafe Au Roi Albert600 ft109 Rue de la Grotte
RiveriasolRiveriasol600 ft2 passage Saint-Louis - BP85
Cafe des BrancardiersCafe des Brancardiers600 ft2 rue Sainte Marie
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Lourdes Train StationLourdes Train Station3700 ft
Lourdes Train StationLourdes Train Station3700 ft
Lourdes GolfLourdes Golf1.4 mi
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Getting around
Airports
Tarbes Ossun Lourdes (LDE)6.3 mi
Pau-Pyrénées (PUF)27.0 mi
Train
Lourdes Train Station4000 ft
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Reviews
7.6
FabulousBased on  55  reviews
  • 10.0
    Exclusive

    Curtious service

  • 7.4
    Very good

    Location price friedly/ knowledgeable staff elegance professionalism proximity to sightseeing cleanliness no language barrier

  • 10.0
    Exclusive

    It is located in a very central area of the town... Warm friendly atmosphere.... The owner/receptionist was very welcoming .... the waiters / waitress / bar staff were also very chatty and friendly ... they all had excellent communication skills and were very helpful

  • 8.8
    Superb

    Price, restaurant/breakfast/dinner.

    Poor lighting. Poor airconditioning.

  • 7.4
    Very good

    Location : in a quiet zone but only take 5-10mins walk to Church, 5mins taxi from train station and 15mins taxi from airport Rate : reasonable for 3 adults for 2 nights with bfast Room : simple but clean & tidy Bfast : bread, ham, cheese, yogurt, tinned fruits, coffee & tea

    Minor mistake : both night and morning reception forgot to book a taxi for me to airport

  • 10.0
    Exclusive

    Owners and all staff very welcoming and friendly. Excellent food and staff very helpful to the visitor.

  • 7.0
    Very good

    Proximity to Grotto Friendliness of staff and their helpfulness, superb Nice ambience in lobby area

    En-suite, shower was awful Miniature television

  • 7.8
    Fabulous

    Respectable Friendliness Well structured Cleanness, nice service, good food for breakfast Reasonable rates for rooms Good location Well room keeping service

    Communication / inter net facilities (esp. Wifi) tv channels – need to clarity and at least one channel for each language must be install according to majority guests Window system Door locks Drinking water facilities at rooms It doesn´t mean that I don’t like the hotel, but Hotel can improve these suggestions.

  • 3.8
    Guest rating

    Proximity to La Grotte, which was the main focal point of our trip.

    Room was very spartan and basic. No heating on first two days of visit - when the weather was particularly cold and wet. Reception staff not very friendly or helpful, a little patronising in fact. Disabled access not obvious and not pointed out to us until last day of visit. My mother uses walking aid but still managed to get up and down the front steps of the hotel, but it would have been preferable to have known that she could have taken the lift to the basement and used the emergency exit. Not a very pleasant experience all in all.

  • 10.0
    Exclusive

    I liked the personal service that was given to us by very friendly staff,I am looking forward to a return visit and certainly recommend it.

  • 10.0
    Exclusive

    Staff welcoming,polite and willing to help. Feel at home

  • 10.0
    Exclusive

    The friendly welcome that greets you on your arrival from the excellent staff, who are very courteous and attentive to guest's needs. It has a first class chef who caters for all dietary needs that are then served with excellence from the very friendly dining-room staff. Had a great rest in the very comfortable beds, accomodation is superb. Really, really looking forward to our next stay there.

    Absolutely nothing. Could not fault it.

  • 5.4
    Guest rating

    no parking available always! my car was damage in a nearby parking lot......

  • 4.2
    Guest rating

    We did not get the room we had booked but a very tiny one at the end of a dead-end passage. After complaining at the reception desk we were reluctantly given another room (bigger), however, still not the "superior double-room" it said in our booking. It was very run down and did not at all look like the pictures published with the description of the hotel.The hotel desperately needs a thorough renovation if it shall live up to its description.

  • 7.4
    Very good

    I was very happy with everything.Staff were friendly which makes a difference.especially the waitress's in the dinging room ,nothing was too much trouble.

    Just one small problem .The door to the hotel was closed both nights before I arrived home at approx 12.30 and had to stand outside for a while ringing the door in the rain,A steel door comes down so the night porter cant see anyone outside trying to get in,I think it is a little early as its a hotel not a hostel ! After saying that it is only a minor problem with this wonderful hotel.

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Highlights
8
FabulousBased on  55 reviews
Hotel Awards

According to guest reviews, the hotel has been rated as  Best 4 Star Hotels in France

Use Badge
Good to know
Check-infrom 16:00-22:00FREECheck-outuntil 11 amFREE
Children & extra bedsAll children0 - 2 yearsExisting beddingFREECotFREEMaximum capacity of extra beds in a room is 1. 
PetsPets are allowed on request.
Cancellation
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Getting around
Airports
Tarbes Ossun Lourdes (LDE)6.3 mi
Pau-Pyrénées (PUF)27.0 mi
Train
Lourdes Train Station4000 ft
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Check rooms and rates
exclusive online offers!
Check-in
Select date
Check-out
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Rooms and Guests
2Guests1room
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